Services > Virtual Receptionist

PROFESSIONAL VIRTUAL RECEPTIONIST FOR YOUR SMALL BUSINESSUS-based receptionist that helps you make a great first impression.

Why use a virtual receptionist for your small business?

Reduce workload

We help you to take messages and route calls to the appropriate staff member, freeing up your employees to focus on their work.

24/7 customer service

Our experienced team of virtual receptionists will support your business all day and year-round - 24/7/365.

Customized scripts

The phone answering scripts used by our receptionist are fully customized for your business.

The right solution for you

Get a flexible virtual receptionist for your small business. Designed to meet any business need - no matter how big or small.

US-based receptionist

Our virtual receptionists are based in Lafayette, LA, and have the local knowledge to understand your business and provide an exceptional US based customer service experience.

Industry experience

A&M’s professional virtual receptionists have specific industry domain expertise. Our agents can provide information, answer questions, process sales orders, handle emergencies, and more. Aside from efficiency, customers value the knowledgeability of the person on the other end of the line. Friendliness, communication skills, and empathy are other beneficial traits. Via telephone, customer service standards are higher in regard to efficiency; people are less patient waiting for an answer on the phone than when using email or social media.

Virtual receptionist FAQs.

A virtual receptionist manages incoming calls and resolves basic customer needs. These customer requests might include routing calls or providing account information.

Contact us now, and we will be glad to assist you with all your virtual receptionist needs.
Yes, A&M virtual receptionists offer a 24/7 live phone answering service to make sure your customers can reach you, anytime.

Our US-Based virtual receptionist handles all your incoming phone calls and can route the calls to the appropriate person or department in your business.

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Call us for further inquiries


In addition to a reliable virtual receptionist service, we can also help you with:

Great team of calling screening agents.

Our Lafayette, LA-based agents are professionally trained in top-notch phone answering service skills, virtual receptionist best practices, business etiquette, and client care services.