Provide your customers with quality Level 1 technical support at all times.
Help your customers facing product challenges to troubleshoot their issues in a timely manner.
Our Lafayette, LA-based virtual teams can answer calls, tak and deliver messages to other departments within your company.
We proudly support tech businesses with 24/7 service including holidays, weekends and after-hours
Our IT messaging service will add proficiency to your business. By using A&M, you can maneuver between the traditional way of customer service and 21st-century communication solutions.
As a Lafayette-based business, A&M offers 24/7 communication services for IT companies like yours that will help you safeguard your reputation while super-serving essential customers. We never outsource our responsibilities to others.
Our staff is always available to respond to your calls 24/7. When you are busy with other core business responsibilities, your phone calls are expertly attended to. Our agents, who are all U.S. based, can also take up the receptionist role in your office by routing calls to the appropriate office extension or other suitable lines at your request.
