24/7 Live Phone Answering Service for Small Businesses.

Louisiana owned and operated – notice the difference. A&M offers a range of virtual receptionist and phone answering services to meet your business needs.

best phone answering service in us
am phone answering service small businesses

Answering & Messaging Services Answering Medical Accurate Messaging Agricultural, Mechanical & everything in between Answering America Since 1976

Why A&M?Capture Sales Calls, Reduce Labor Costs.

trusted phone answering service

Trusted Since 1976

louisiana phone answering service

Lafayette, LA Based Agents

24-7 Live Phone Answering Service for Small Business

24/7 Client Care Services

Nationwide coverage answering service

Nationwide Coverage

Phone Answering Services To Help Your Business Grow. in Lafayette, Louisiana and across the United States:

24-7 call answering service

24/7 Live Answering Service

Grow your business around the clock with 24-hour phone answering.
Learn More

virtual receptionist phone answering service

Virtual Receptionist

Being remote means our agents support you from our office in Lafayette, Louisiana.
Learn More

small business message taking and delivery service

Message Taking & Delivery

Engage your customer with A&M's Message Taking and Delivery Service.
Learn More

call center near me

The quality of our customer service improved drastically by the responsiveness of A&M. Most of our requests are from customers with tight deadlines, so the speed at which we deliver the messages is critical.

Sam H.

Head of Operations, Cronum Partners

phone answering service small business

ABOUT A&MDiscover Fully-customized Phone Answering Service Solutions.

Don’t worry — Our professional phone answering and receptionist services have you covered 24/7.
Learn More

FAQ About Phone Answering Service.

Since 1976 A & M has provided fully-customized answering service solutions for our many clients in a wide range of industries, from medical and industrial, to corporate, oilfield, and information technology services. Our clients are extremely loyal and deserve the highest quality service at cost effective and competitive prices. We deliver.

Yes. From time to time “on-call” schedules do change – that’s just a reality. At anytime you can call us and advise the receptionist of the change.

Direct-Connect is when a receptionist answers a call that requires transfer of the caller to the A & M subscriber’s telephone. In other words, when direct-connect is required, the receptionist will take details from the caller and then place them briefly on hold while they make contact (via phone) to the A & M subscriber. Once the subscriber has been contacted and briefed on the details of the conversation, the A & M receptionist will then ‘direct connect’ (transfer) the caller through to the subscriber. This service and procedure is often used for emergency calls, for example, when we are answering for medical practices.

If required, the A & M delivery system can be programmed to deliver the same message to multiple recipients at the same time. The recipients can even be using different types of devices, meaning one may receive the message on a smart phone, another on a tablet, and others may simply receive the message as a notification on their email. There are no additional charges for this type of multi-dispatch.

Yes, in fact A & M’s Answering Service plans give you the ability to forward any number of business or personal line(s) to your exclusive number.

phone answering service lafayette louisiana

Call us for futher enquiries


Sign up for Exclusive Phone Answering Tips

24/7 live phone answering service to grow your business faster

Start your 24/7 Live Answering Phone Service