Industries > Oil & Gas

Answering Service for Oil and Gas CompaniesFueling quality communication.

Phone Answering Services for Oil & Gas

US-based agents

Our Lafayette, LA-based agents in the heart of oil & gas country can answer calls and take and deliver messages to other departments within your company.

Never miss emergency calls

Never miss an emergency with our on-demand urgent call handling systems for your oil and gas company.

Exceptional client care

Enjoy superior client care, where our agents become an extension of your office.

24/7 phone answering service

Our highest-rated internal quality control process ensures that your clients receive the highest level of attention and professionalism with every call.

A & M Client Care Services: Oil and Gas Energy

We know that projecting a high level of technical expertise is essential in the oil and gas industry. With our service based in Lafayette, La, our team is highly knowledgeable about the energy sector and capable of handling your mission-critical calls accurately and efficiently. From providing your callers with 24-hour support to maintaining a vital link in your chain of communications during emergencies, we have you covered. Oil and gas companies across the nation rely on us for consistency, reliability, and properly handling their calls.

A & M specializes in all sectors of the Oil & Gas Industry including upstream, midstream and downstream. Get 24-hour telephone coverage for the following:

  • Exploration & Production Companies
  • Pipeline Transmission Companies
  • Drill Pipe Producers
  • Pipe & Valve Distributors
  • Oil Field Supply & Services
  • Marine Shipping & Transportation Companies
  • 24-hour Emergency Numbers for Oil & Gas Equipment
  • 24-hour Coverage for Media & Public Relations Calls
  • Energy Consulting Services
  • Nationwide Monitoring of Critical Oil & Gas infrastructure

Small Operator Groups

We group our operators into small groups. This means that the number of operators answering your calls is kept to a select few. This group answers all of your calls – correctly- to your specifications thereby reducing mistakes. They become overly familiar with your account, how you want your calls handled, what is important to you, and deliver the level of service you expect.

Reduce Labor Costs

Cost efficiency is at the core of our service, A&M plans are billed based on what you use. We help you to save money on hiring full-time staff and all fees associated with managing your oil and gas company’s phone service system. Your new savings will allow you to invest in resources to improve and continue to provide exceptional customer care. Your customers will always have a friendly, well-trained agent to speak with.

Contact A&M about your Oil & Gas answering service needs.